FAQ
Clear answers for the first launch model, customer expectations, and quality validation.
Can I buy directly on the website?
For launch, no. The first version is catalog plus consultation. We confirm the right product and timeline, then send a Stripe payment link.
Are all products approved?
Products are listed as launch candidates until samples are tested. Only items scoring 85/100 or higher are approved for sale.
Where do you ship?
Shipping availability and timing are confirmed during consultation before payment. The launch is built to support verified routes instead of promising every region too early.
Are you checking Indian and Korean suppliers?
Yes. Indian raw/temple hair suppliers are being added to the supplier test list, and Korea/Asia wig manufacturing is being treated as a research lane that needs careful verification before sampling.
Why WhatsApp consultations?
Hair is personal. WhatsApp lets us guide lace, density, length, styling needs, budget, and expectations before payment.